1: Eligibility for Refunds
- We accept returns on all blankets within 30 days of purchase.
- Items must be unused, in their original packaging, and in resalable condition.
2: Non-Refundable Items
- Clearance or final sale items are not eligible for refunds.
- Customized or personalized blankets cannot be returned.
3: Return Process
- To initiate a return, please contact our customer service at info@picasoblankets.in
- Provide your order number and the reason for the return.
- We will provide you with a return shipping label and further instructions.
4: Refund Processing
- Once we receive your returned blanket, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method
5: Shipping Costs
- Original shipping fees are non-refundable.
- If the return is due to a defective or incorrect item, we will cover the return shipping costs.
6: Exchanges
- If you would like to exchange your blanket for a different size or color, please follow the return process and place a new order.
7: Customer Support
- For any questions or concerns regarding your return, please reach out to our customer support team.